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Japanese Business Culture with Rochelle Kopp

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In this episode of the Scaling Japan Podcast, we are delighted to be joined by Rochelle Kopp. She is the founder and managing principal of Japan Intercultural Consulting and serves as a independent board director at MS&AD Insurance and Lightworks Corporation. As a renowned expert in Japan, she will be sharing her knowledge on Japanese business culture.

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Links from Guest Appearance

Links to Additional Resources

Show Notes

(1:21) Rochelle Kopp’s self introduction

(2:28) How are decisions made in a Japanese business

(3:18) What is ‘nemawashi’

(4:36) Differences in the approval process

(7:23) How to find the middle ground with mixed employees

(12:24) Tips for foreign managers managing Japanese staff

(15:46) How to develop stronger relationships

(21:18) Why are Japanese people risk adverse

(26:19) How can managers reduce risk aversion among staff

(29:18) Differences in persuasion methods

(34:43) How Japanese companies can move fast once decisions are made

(38:16) Invest over time

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